Frequently Asked Questions

Yes, we offer comprehensive transit insurance to ensure the safety of your goods during transportation. In the rare event of any damage due to accidents or unforeseen circumstances, the insurance policy covers the loss. We highly recommend opting for insurance for long-distance moves.

For local moves within Delhi NCR, we recommend booking at least 2-3 days in advance. For domestic or interstate relocations, booking 5-7 days prior is advisable to ensure we can reserve the best slot and vehicle for your specific requirements.

Absolutely not. Mahindera Packers and Movers believes in complete transparency. The quotation provided to you after the survey is final, provided there are no major last-minute additions to the inventory list or changes in the destination address.

Yes, our team is trained to handle basic carpentry tasks. We will dismantle large furniture items like beds, wardrobes, and dining tables at the origin and reassemble them at your new location. However, complex wall-mounting or electrical work may require specialized technicians.

We provide a dedicated relationship manager for every move. You can call our support number 7065987299 anytime for real-time updates. For car transportation, we also provide GPS tracking links where available.

For safety reasons, we do not transport perishable food items, hazardous materials like gas cylinders, fuel, thinner, paint, explosives, or illegal goods. We also recommend that you carry high-value personal jewelry and cash with you personally.

We accept various payment modes including Cash, Bank Transfer (NEFT/IMPS), UPI (GPay, PhonePe, Paytm), and Cheques (subject to realization before delivery). A partial advance payment is usually required to confirm the booking.